Frequently Asked Questions

  • You can reach out through instagram or email (rijaabgondal@gmail.com). You can also submit a request via contact form here.

  • Within Pakistan: 3-14 working days

    International: 2-6 weeks

  • Payments are currently processed via bank transfer. Details will be shared once the purchase is confirmed.

  • Yes, I offer worldwide shipping. Shipping charges and delivery times vary depending on your location.

  • For local orders, I usually offer framing so your artwork arrives ready to hang.

    For international shipments, paintings are typically rolled to ensure they travel safely.

  • Yes, you can return your painting within 2 weeks after receiving it. Due to the delicate nature of the artwork, the painting must be returned in its original packaging and made sure that it’s secure for shipment. The painting must be returned in the same condition as when it was sent. Return shipping will be at the customer’s expense.

  • For international orders, you may need to pay domestic import and tax fees. Each country has its regulations in this regard, so we recommend checking your domestic rules and regulations for more information. Please note that import and tax fees are not within our control.

  • I take on a limited number of commissions and do not recreate existing pieces. However, I welcome commissions inspired by a similar colour palette or mood—if the vision aligns with my style. You can sign up for commissions using the form here or by email.